FAQ

Here are some frequently asked questions, pertaining to our flavour concentrates and delivery

•  Are there any nasty chemicals in your flavour concentrates?

- No. We source our ingredients from the finest of flavour houses, which have an impeccable reputation for not containing any nasty chemicals. Also, our concentrates have been tested further, with no seriously harmful chemicals being detected at all

• Delivery?

- Most items are shipped same day (orders placed before 2pm U.K. time Monday to Friday). While every effort is made to adhere to this timescale, there may be occasions when despatch could be slightly delayed. 

• U.K. Shipping

- Orders below £25.00 are charged at £5.15 (1st Class)

- Orders above £25.00 standard shipping are free of charge

• E.U. Shipping

- Orders below £25.00 are charged at a flat rate of £8.80 or £11.50 for Tracked and Signed (country dependent)

- Orders above £35.00 qualify for free International Standard shipping

- Orders above £45.00 qualify for free International Tracked and/or Signed shipping