FREE U.K. STANDARD SHIPPING FOR ORDERS OVER £20

FAQ

Here are some frequently asked questions, pertaining to our flavour concentrates and delivery

  •  Are there any nasty chemicals in your flavour concentrates?

- No. We source our ingredients from the finest of flavour houses, which have an impeccable reputation for not containing any nasty chemicals. Also, our concentrates have been tested further, with no seriously harmful chemicals being detected at all

  •  Steeping Time?

- Although you can vape after you have mixed, we recommend a steeping time of 1 to 2 weeks.

  • Delivery?

- Most items are shipped same day (orders placed before 3pm U.K. time Monday to Friday). While every effort is made to adhere to this timescale, there may be occasions when despatch could be slightly delayed. 

  • U.K. Shipping

- Orders below £20.00 are charged at £3.00

- Orders above £20.00 standard shipping is free of charge

- Orders above £40.00 are shipped free via Royal Mail Special Delivery before 1pm 

  • E.U. Shipping

- Orders below £25.00 are charged at a flat rate of £5.00 

- Orders above £25.00 qualify for free International Standard shipping

- Orders above £45.00 qualify for free International Tracked and/or Signed shipping

  • Rest of the World Shipping

- Orders below £30.00 are charged at a flat rate of £6.00

- Orders above £30.00 qualify for free International Standard shipping

- Orders above £50.00 qualify for free International Tracked and/or Signed shipping

- Please be aware that the U.K. Royal Mail Special Delivery is only guaranteed for next day delivery Monday to Thursday (before 3pm). If an order is placed after 3pm on a Thursday and you have chosen Special Delivery, your order may not arrive until the following Monday.